How it works
We talk about how your business runs and where things pile up. No pitch, and no pressure.
I send a short welcome pack and a few questions about how you like things done, and you share access to whatever I'll be looking after.
Most people begin with the diary, the inbox or the enquiries. You send it, I sort it, and I tell you when it's done.
I learn how you work and what genuinely needs you. After a while, you stop checking.
How I charge
An hour. One rate. No retainer, no packages.
Monday to Friday, 9am to 5pm. Send things whenever suits you, and anything outside those hours is picked up the next working day.
By email or WhatsApp, whichever you prefer. If something's urgent, WhatsApp is the way.
Routine jobs are usually done within 24 hours, urgent ones the same working day where I can. Anything bigger, we agree first.
No. That's my bit. You don't need to tidy anything up before I start.
I'm registered with the ICO and insured for professional indemnity and cyber. I've handled confidential correspondence for more than 20 years, and if your business needs a confidentiality agreement, I'm happy to sign yours.
I give you notice before I'm away, and we sort anything that needs finishing beforehand.
No. I look after the clients and enquiries you already have.
Ask. If it's something I do, I'll take it. If it isn't, I'll tell you. There's a longer list on the What I do page.
Tell me a little about your business and I'll send you a couple of times for a quick call.
Get in touch